Fridge & Freezer Repair in Vancouver

If your fridge is running isn’t cooling or your food is spoiling faster than normal, the problem is usualy either a failed evaporator fan motor (air isn’t circulating between the fridge and freezer), a malfunctioning thermistor (temperature isn’t being regulated as the board is getting bad info about what temperature is actually in either compartment), dirty condenser coils (the fridge can’t release heat efficiently and the compressor works overtime to try and cool but eventually, it can’t cool efficiently anymore), or a sealed system issue like low refrigerant due to a leak or an inefficient compressor.

We test each component systematically to identify the root cause before recommending any repair approach.

Important Note About LG Fridges: If your LG fridge has a linear compressor, it is covered by a 10 year warranty from the date of purchase. We see these compressors fail very frequently a few years into the fridge’s lifespan and have replaced hundreds of them in the last few years alone. In most cases LG will cover this under their $250 flat-rate extended warranty service. If your LG fridge isn’t starting, or is cooling poorly and you have a linear compressor model - we highly recommend you call LG to verify the warranty coverage first. In many cases, they will ship the parts to you at no cost and will dispatch an authorized service representative to perform the sealed system repair.

Ice forming on the back wall of your freezer or around the door usually indicates a defrost system failure. The three components to check are the defrost heater, defrost thermostat, and defrost timer (or control board on newer models). A failed defrost cycle means ice accumulates on the evaporator coils, eventually blocking airflow and causing the fridge section to warm up too.

Water pooling under or inside your fridge (water leaks) typically comes from one of three sources: a clogged defrost drain (the most common cause - ice or debris blocks the drain tube), a leaking water inlet valve (on models with water dispensers or ice makers), or a cracked drain pan. We inspect all three and clear or replace the faulty component during a same or next day service appointment.

A buzzing, clicking, humming, or rattling fridge can indicate a failing compressor, a worn evaporator or condenser fan motor, a faulty start relay, or vibration from an unbalanced unit. A clicking sound that repeats every few minutes often signals a compressor struggling to start - this should be addressed quickly to avoid complete compressor failure.

If your ice maker has stopped making ice or your water dispenser has a weak water flow or no flow altogether, the issue is usually one of a few things.

Most commonly, we see something like a frozen water line, a clogged water filter, a failed water inlet valve, or an ice maker module that’s not working correctly (especially on crescent style icemakers used in Whirlpool, Frigidaire, Kenmore, and Sears fridges).

In the last few years, we’ve seen some Electrolux / Frigidaire models pop up with bad dispenser boards. But these aren’t very common.

In the vast majority of cases icemaker and dispenser issues are quick, easy and relatively inexpensive to resolve - compared to buying a new fridge. So typically, they’re worthwhile to fix.

Our refrigerator repair technicians will thoroughly test water pressure, check for frozen lines, and replace any failed components.

Important Note On Samsung Fridges: Samsung fridges have a notorious icemaker failure. On RF prefix models (i.e. RF22/23/24/25/26/27/28/29/30/32/34) - there is a class action lawsuit against Samsung for icemakers that constantly freeze over. The repair process is VERY involved and can cost upwards of $700 with parts (including our diagnostic and repair labour). In most cases you will need a new icemaker assembly, y-clip assembly, service kit, and we will need to reseal the icemaker compartment, flapper, ice bucket and auger motor block with RTV sealant. We strongly advise against trying to DIY this repair because it’s very complex and in many cases we’ve had clients call us after trying to DIY it and puncturing the icemaker evaporator coil accidentally. This kind of accident can ballon the repair cost beyond the cost of a new fridge. If you think you are dealing with this issue, we strongly recommend you contact Samsung directly to explore extended coverage under warranty.

A refrigerator that never stops running not only wastes energy - usually it also means it’s struggling to maintain the set temperature.

For this type of issue the usual causes include dirty condenser coils, a failing compressor, bad inverter or control board, a faulty door gasket that’s not sealing fully and letting warm air in, or a thermostat that’s not cycling the compressor off.

If you leave this kind of issue to fester, it can lead to premature compressor failure - the most expensive fridge repair (sealed system repairs run $800 + parts).

Our appliance technicians can diagnose the cause behind this issue and many other common problems for fridges and many other types of appliances at affordable prices.