Venmar Range Hood & HRV Repair
Venmar range hoods, plus the heat and energy recovery ventilators fitted in newer BC homes and condos.
Range Hood Repair In Vancouver
Our Red Seal certified techs (ITA# K42107427) handle Venmar appliance repair in Vancouver and across Metro Vancouver. Canadian range hoods and heat-recovery ventilation. Call 604-265-3852 or book online. We are open seven days a week and can usually book you in the same week.
Vancouver's leading Venmar appliance repair experts Red Seal technicians, OEM Venmar parts, and a 6-month repair warranty.
Venmar is a Canadian ventilation brand from Drummondville, Quebec, now inside the Broan-NuTone group. It makes range hoods, but the reason we are in BC homes for Venmar as often as we are is the other half of the catalogue: heat recovery ventilators and energy recovery ventilators.
Those matter here specifically. BC's energy code has pushed new construction toward very tight building envelopes, and a tight house needs mechanical ventilation to stay healthy. Most newer Lower Mainland homes and a great many condos built in the last fifteen years have an HRV in a mechanical room or a crawlspace, quietly running, completely unmaintained, and frequently not understood by the people who own it.
An HRV is not a range hood. It runs continuously, it has two fans and a heat exchange core, it manages condensate through a drain, and in a Vancouver winter it has to defrost itself. Each of those is a failure mode that does not exist on a kitchen hood. Being in the Broan group means the parts and service literature overlap, so our technicians work across both.
Venmar range hoods, plus the heat and energy recovery ventilators fitted in newer BC homes and condos.
Range Hood Repair In VancouverAn HRV pulls warm moist indoor air across a core against cold incoming air. Below freezing, the moisture condensing in the core can freeze, and every unit has a defrost strategy to deal with it - usually a damper that recirculates indoor air periodically. When the damper motor or the defrost thermostat fails, the core ices solid and airflow collapses.
The symptom people describe is a house that feels stuffy in January and fine in June. We test the defrost cycle rather than just thawing the core, because a thawed core with a dead damper is back the same way within a week.
An HRV produces condensate by design and drains it, usually through a small trap to a floor drain. The trap dries out over a summer of low condensate, loses its seal, and then either lets air bypass or blocks with debris. A blocked drain backs condensate into the cabinet and it finds its way out at the seams.
We clear and re-prime the trap and check the slope of the drain line. It is a small job, and it is worth doing before the water has been sitting against a subfloor for a season.
Venmar HRVs are driven by a wall control or dehumidistat on a low-voltage run back to the unit. A control that has failed, or a damaged wire in that run, typically leaves the unit stuck in one mode - often running flat out, which owners notice on the hydro bill before they notice the noise.
We test at the unit and at the control to establish which end has failed, because replacing a wall control that was never the problem is a common and avoidable expense.
Two fans, each on bearings, running continuously for years. A rising whine or a rumble that tracks fan speed is a bearing. An intermittent rattle is more often debris in the housing or a filter that has been refitted out of its track.
We open the cabinet, check both fans and the core, and clean what a decade of continuous running has deposited. On a unit old enough that both fans are on the way out, we give you the number against a replacement unit and let you decide.
On the kitchen hood side Venmar behaves like its Broan siblings, which is good news for parts. A hum with no rotation is the run capacitor. No response at all is the switch or the supply. A grinding that worsens with speed is the blower bearing.
We test the capacitor first because it fails far more often than motors do and costs a fraction as much. More on range hood repair.
We say this with no judgement because it is extremely common: most homeowners do not know the HRV exists, let alone that it has filters. A unit running on filters loaded solid for ten years moves almost no air, works its fans harder than it should, and loads the core with everything the filters should have caught.
Filters, a core clean and a defrost test is the standard service, and on a neglected unit it usually restores it completely without a single part.
Sitting in the Broan-NuTone group is a genuine advantage on availability. Capacitors, blower motors, filters, defrost dampers and wall controls for current Venmar models are widely stocked in Canada, and most jobs finish on the visit they start in.
HRV cores and model-specific control boards are ordered against your model and serial, typically several days to two weeks. Where a unit is old enough that the core is discontinued we say so early, because on a fifteen-year-old HRV the replacement conversation is often the honest one.
Venmar HRVs installed with a new home are sometimes covered under the builder's warranty rather than the manufacturer's. Read us the model and serial off the cabinet label and we will help you work out which applies before you pay for anything.
We order genuine Venmar parts, read the factory service bulletins and train on current models. Our Red Seal techs (ITA# K42107427) are licensed with Technical Safety BC (BC30591) and have been repairing appliances across Metro Vancouver since 2012.
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It ventilates a house too airtight to breathe on its own, recovering heat from the air it exhausts so you are not throwing warmth outside. BC's energy code effectively requires one in new construction. It runs continuously and it does need servicing.
Filters every six to twelve months, and a core clean annually. Most units we open have had neither since installation, and the service alone restores them.
No. Every unit has a defrost cycle to prevent exactly that. Repeated icing means the defrost damper or its thermostat has failed, and thawing it without fixing that just delays the next one.
Closely related. They sit in the same group and share parts and service literature, which is why availability is good on both.
$100 diagnostic, credited to your repair labour. Typical labour is $225-$300, parts quoted and approved before ordering, six-month warranty on parts and labour.
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